Technology Help

 

 

If your MacBook is not working properly ~

 

1. Restart your computer and log back in.

2. Contact Mrs. Nesbitt to complete a work order.

or

3. Submit a work order on your own with this link. Log in with your school email and password. Click the Create New Ticket button in the upper right corner. 

 

 

Click here to submit a work order for your MacBook.

 

Log in with your school email and password.

 

Click the Create New Ticket button in the upper right corner. 

 

 

For Zoom to work properly~

 

You must install and update Zoom from the filewave kiosk (the red feather in the upper right corner of your screen). 

 

After you have installed or updated Zoom from the filewave kiosk, restart your computer.

 

Be sure to open Zoom from applications and not from the Zoom website.

 

1. Click on a finder window.

2. Click on Applications.

3. Open the folder "Apps from ISS".

4. Double click on zoom.us. 

Logging in to your school email account~

 

1. Go to gmail.com

 

2. Click Sign In

 

3. Enter your email address (studentID@student.iss.k12.nc.us)

 

4. Click Next

 

5. Enter your password (same as your computer password)

 

6. Click Next

Directions for Completing the Student AUP form online:

 

1. Access the Student AUP Form linked here.
2. Export the form as a PDF by clicking File and choosing Export as PDF...
3. Save the file to your desktop for easy access.
4. Double click the file on your desktop to open the PDF in Preview.
5. Click View and choose Show Markup Toolbar.
6. Click on the Text Tool to add a text box.
7. Drag the text box to the line on the form.
8. Double click the word Text and type your information for that line.
9. Repeat the text box process for all lines on the form.
10. Save your annotated form.
11. Email your form to bethany_smith@iss.k12.nc.us